SENDING AND COSTS
WAY OF PAYMENT
TO BUY STEPWISE
F.A.Q.'s
CONDITIONS OF SALE

SENDING AND COSTS
Next we detailed the different forms that we have of making arrive your order:

1. BY POST MAIL to SPAIN (Peninsula, Baleares, Canarias, Ceuta, Melilla and Andorra):
- By package postal certificate, the cost of sending is of 4'50 euros] you pick up your package in mail.

2. BY AGENCY TRANSPORTS to SPAIN (Peninsula y Baleares)
- By agency of urgent transport- 24 hours, the cost of sending is of 9 euros (Peninsula).
- By agency of urgent transport- 48 hours, the cost of sending is of 15 euros (Baleares).

3. INTERNACIONAL:
- European union: Post mail certificate. From 22 euros (1Kg).
- Other Place in the world: Post mail air certificate. From 40 euros (1Kg).
* To consult tariffs on having finished the order

XSi Excess Interactive makes sending to all parts of the world. In the price the only variable is the transport. The forms of payment in order to send merchandise are Western Union, bank previous transfer and credit card: VISA, MasterCard or Diners Club. (The position is carried out in the moment of shipping of the merchandise. Is necessary that you remit us the order of the products that you want, data of shipping, photocopy of the card and of the passport or document of identity, and original signature of the holder of the same authorizing the position).

It is not possible the shipping by means of refund except Portugal. The shipping of the merchandise is carried out certificate for airplane by mail and their minimum cost is of 20 euros, depending on the weight of the requested products. The term of delivery is of 15-20 days.

For any another modality of shipping consult in info@xsi.net

Prices with included TAX

WAY OF PAYMENT
We in XSi Excess Interactive give you several possibilities of payment in order to make your buy the more comfortably possible.
- Refund: To the reception of the order (only for Spain)
- Credit Card: Visa (Not electron), Card 6000 Mastercard-4B.
- Bank Transfer: Confirm readiness of the requested products previous

TO BUY STEPWISE
Buying in XSi Excess Interactive is very easy. You could use the windows of searches in order to select the products that we offer you concept for any. In order to facilitate you certain searches, we have located in preferable places, diverse remote of frequent use like Últimos premieres, Products in Liquidation, The 10 more sold, outstanding Product, Offers

Another alternative in order to find quickly what you are looking for are use the option of Advanced Search located in the part right superior of the store, from with their multiple options will be very easy select exactly what you are looking for.

In the record of each product and in the listings of categories, you could find two types of bellboy, that indicate you the readiness of all our products automatically:

The button "BUY" it indicate you that the product is in stock and is ready to be served. Upon making click in the button, the product that you have chosen will incorporate to the car of the purchase that will appear automatically in the left frame of the web.

The button "REQUEST" indicate that the product that you have chosen is not available because you/he/she/it are out in that moment. In most of the cases, we took of 3 to 5 days in restoring it except in products of import and in punctual cases in which the maker of the product also lacks of stock. In these cases, the time of wait could lengthen several days more. If you make click in this button, the product that you have selected will incorporate to the car of the purchase and we will send you it as soon as we have it available.

Once you puncture in any of the two bellboy, your car will always be visible in the inferior part of the left frame of the web and will make any type of modification in your order in him: eliminate products, change the requested amounts. Of course, you will continue navigating at the same time for the different sections and go incorporating new products to your purchase.

Once chosen all the products that you want to buy, you only have to make click in the button that appears at the end of the car and that indicate "CONCLUDE PURCHASE." Upon puncturing in that button, the car dissapear momentarily and in the central part of the web will request you your name of user and countersign. If it is the first time that you buy in our web, you will register you in order to make your purchase stuffing a simple form. Once registered and introduced the name and countersign of user the web will present you the different options in order to conclude the process of purchase.

Once elected the modality of payment, form of shipping and free DVDs and after having revised the data of your shipping you/he/she/it press in "CONFIRM ORDER."

Once carried out your requested our servant will send you an automatic message that you will receive for email with the list of the products that you have requested and the total of the invoice.

If you have any doubt on this process you could visit the box of more frequent questions.

If for the reason that is could not carry out the order on-line continuing the steps that we indicated you, you could also carry out your order for email, telephone or for fax.

F.A.Q.'s
You find solution to the doubts that you could expound you the use of the store XSi Excess Interactive in the answers to the questions that we received with more frequency.

Ask:How could I change my data of user once do have registered?
Answer: If you want to modify your personal data you could put on info in contact with us in the address of info@xsi.net and indicate us who they are the data that you want to modify. You could also make it directly from the web from the option of your bill, "Modify data of registration."

Ask: If do I see products without stock in the web that there is do I have to wait for to that does XSi have stock in order to make my lost?
Answer: you don't consider what wait for. Your orders could include references in stock and without stock. Normally, when a product is not in stock we took a little more in serving it (between 5 and 10 days). Anyway, upon processing your order you could choose that you make a shipping with what we have available in the moment and then another hind or wait for to that your order is complete and send you it in an only shipping.

Ask: is there any another form of buying that am not I by means of the web?
Answer: Yes. You could carry out your order for e-mail to info@xsi.net, for telephone, fax or mail. As soon as we receive your message we will process your order of immediate form.

Ask: is there any another form of buying that am not I by means of the web?
Answer: Yes. You could carry out your order for e-mail to info@xsi.net, for telephone, fax or mail. As soon as we receive your message we will process your order of immediate form.

Ask: What do you pass if receipt a faulty DVD? ¿How do you be carried out a refund?
Answer: If upon receiving your order you discover that any product is faulty, the only that you have to make, It is put you in contact with us indicating us all the relating data to your order and will change you it for the same product in perfect conditions. We we do loads of the change without no cost for you whenever they have not passed 7 days from the reception of the order.

Ask: could I request more than a gratuitous subscription to the catalog for a friend? and of the free DVD with the subscription?
Answer: of course, although we needed that your friend who sends us their data and express their consent in order to proceed to the shipping, since we needed their expressed petition in order to fulfill the normative current of protection of data. Remember that so much the catalog like the free DVD is of exclusive distribution to adults of 18 years.

Ask: If do I already have all the free DVDs for volume of purchase, could I choose another different?
Answer: you could put on in contact with our department of attention to the client by means of e-mail to info@xsi.net, telephone or fax, and we will inform you on the readiness of other free products for volume of purchase.

Ask: How could I know the state of my order?
Answer: you Have your disposition a competent department of attention to the client where we could inform you from the current state of your order, when you/he/she/it have left, number of certifying or any another information that you specify. In a short time, you could have this information in the own web of XSi.

Ask: What could I make if a product that wanted to buy has been retired recently of the catalog?
Answer: Normally the different makers, in their desire of offering the better product, or the last novelties to the better price, they retire their products more "old" in order to don't saturate the market. In this case, we informed you from the last appeared novelties and that you could substitute always improving in quality and price to the requested.

Ask: do I have chosen several free DVDs for volume of purchase, but upon confirming the order me don't show all those that chosen?
Answer: Remember that the promotion is of a DVD for each 20 euros of purchase in products of DVDs excluding expenses of shipping. Revise that your order completes the specified conditions.

Ask: is the promotion of free DVDs for volume of purchase applicable to products of Sex-Shop?
Answer: Not, the products of Sex-Shop, they have their own promotions of which you will be informed on time.

Ask: How could I see all the products of Sex-Shop?
Answer: Simply have to press on the button of Sex-Shop that appears in the bar of bellboy of the superior part of the web. If you press on the button of DVDs, they will change the subfamilies. You could also use the options of search of the XSi store.

Ask: that will form receive my order?
Answer: you will always receive it of a discreet form, without no external reference to their content. We used packings of first quality for you could receive in perfect conditions of your purchase. Nevertheless, if the package that you receive have to any deterioration, you have 24 hours in order to claim to the agency of transport that have given it to you, and in case it is PostMail who it are the entrusted of their delivery, you should put a reclamation in the same moment of the collection.

And remember that we are always to your disposition for further assistance in info@xsi.net

CONDITIONS OF SALE
The products are available for sale until drain the existence.

The prices include the tax and are the effective, except for error of edition, annulling the anterior.

The offers and promotions are identified like such, and they have validity while they appear in screen.

In the modality of payment for card the imports from the order it will be loaded when the expedition of the shipping is made.

In case of they lacking reposition of product for other people's causes will offer similar products, could return them if they are not of their pleasure in the term of 7 days from their reception without manipulating

Received the advise of arriving from the package, the client addressee commits to pick up it with diligence and immediately. In case contrary you could cause the refund not wanted. If you/in the reception of the package observe any anomaly (break of the seals or of the packing, deformation, etc.) is necessary make it consist in the form of the transport company.

For any incidence contacts with the service personalized of the department of attention to the client.

If yout don't remain satisfied we return you their money.

The acquired products will return them in a term not superior to 7 days from their reception, without manipulating, in perfect state, with the invoice and in their original packing.

According to law 7/ 1996 won't be admitted refunds of products that could be reproduced or copied with immediate character (cd, software, dvd, videos, books...). The refunds will be sent by mail (package postal-VPC) to: XSi- PO Boxl 851- 37080 Salamanca.

They will be indicated the reasons of the refund and the instructions for the change or refund of their amount.

The rights of intellectual property are of the maker

The operations of sale will understand each other formalized in the home of the salesperson.

Reservation of domain: until have not been satisfied the import from the invoice, the products will continue being property of the salesperson.

For the solution of any divergence or litigation derived of the interpretation or execution of this contract, the parts are subject to the arbitration of the Chamber of Commerce of Salamanca.

Putting your personal data and the shipping of the order suppose the acceptance of these general conditions of sale.